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Tech Support

IT has developed a website with information, support and tutorials for faculty. You can access the IT for Faculty page at 

The ESU Helpdesk assists faculty with technology and computing needs. Their primary areas of support include:
  • Campus network and wireless connections (new requests, configuration, access failure, etc.)
  • E-mail
  • BuzzIn Portal
  • Passwords and Userids
  • PC and Mac problems (operating system, virus eradication, etc.)

Helpdesk hours:

  Spring & Fall
    Monday - Thursday:  8:00 AM - 9:00 PM
    Friday: 8:00 AM - 5:00 PM
    Saturday: 11:00 AM - 3:00 PM
    Sunday: 5:00 PM - 9:00 PM
    Monday - Thursday:  8:00 AM - 7:00 PM
    Friday - 8:00 AM: 5:00 PM
    Saturday: CLOSED
    Sunday: 3:00 PM - 7:00 PM
Phone: (620) 341-5555 in Emporia or (877)-341-5555 toll-free in U.S.


Technology Help

There is also help available the ESU Tech Site to assist faculty with answers, software, wireless, Canvas, etc.
Also, if you are having problems with your computer, the helpdesk will be able to remotely assess your computer to help you diagnosis the problem.